Patient Monitor Systems

Patient Monitoring

Framework agreement
Overview
The challenge.

An NHS framework covering 22 hospital trusts with a complex lot structure and strict post-award SLA obligations. The previous process assigned one analyst per trust and took eight weeks to complete.

Frequent errors in trust-specific pricing and volume discount calculations created rework cycles. Post-award compliance tracking was entirely manual, leaving the team exposed to SLA breaches they couldn’t monitor at scale.

22
Trusts mapped
8w to 5d
Framework response
100%
SLA compliance
£1.4M
Framework secured
Solution
How MedStrato helped.

MedStrato mapped every lot to the product catalog, generated trust-specific pricing with volume discounts automatically calculated, and tracked SLA commitments through the first renewal cycle.

Post-award monitoring caught a probe recall affecting three units before it reached the trusts — turning a potential compliance crisis into a managed update.

MedStrato didn’t just win us the framework — it kept us compliant through delivery.
Head of Commercial
Patient Monitor Systems

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